Shipping policy
We do our best to get your order to you quickly, safely and in top notch condition.
Processing times:
Orders are usually packed and dispatched within 1-2 days of receiving payment (Monday - Thursday). Orders received across Friday - Sunday will be sent on Monday. You’ll receive a confirmation email with tracking details once your order has shipped.
Shipping rates:
Shipping costs are calculated at checkout based on your location and order size.
Local delivery rates:
Free for orders over $150.00
Hawke’s Bay - $6.50
Hawke’s Bay Rural - $11.50
North Island rates:
Free for orders over $150.00
North Island - $10.00
North Island Rural - $15.00
South Island rates:
Free for orders over $150.00
South Island - $12.50
South Island Rural - $17.5
Packaging:
We take care to pack your beer, glassware and merchandise securely, using protective materials to ensure they arrive safely.
Delivery times:
Delivery usually takes 2–5 business days, depending on your location. Rural deliveries and South Island deliveries may take a little longer.
Delivery restrictions:
We currently ship within New Zealand only. We can’t deliver to P.O. Boxes, and all deliveries must be signed for by someone 18 years or older.
Damaged or missing parcels:
If your order arrives damaged or doesn’t show up, please contact us at info@bravebrewing.co.nz within 7 days of delivery. Include your order number and a brief description (with photos if possible), and we’ll help sort it out.
Click & Collect (optional):
If you’d prefer to pick up your order from our taproom, choose the Click & Collect option at checkout. We’ll email you when it’s ready for pickup.
